Performance Plus
International leverages the expertise and talents of
our employees and partners to deliver quality services
in three areas critical to human performance and organizational
development.
Workplace Learning and Performance
:
Our consultants are experts in assessing organizational
needs, and designing and implementing solutions that
enhance organizational effectiveness. Some of our
customized and off the shelf solutions include training
in the following areas:
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Diversity – helping people
work with differences
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Customer Service- managing customers’
expectations and interactions while meeting or exceeding
their needs
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Management Development –
delivering planned development activities that increase
front-line supervisors’ and managers’
ability to understand organizational objectives
and facilitate activities that reduce costs and
increase productivity and profitability
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Performance Management - systematically
setting, aligning, measuring, and evaluating performance
to drive business results and encourage people development
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Career Development- creating
systems that teach employees to manage their own
careers through self-assessment, feedback, and planning
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Coaching – helping managers
build collaborative and supporting relationships
that drive business results
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Train-the-Trainer – providing
a variety of solutions that help organizations develop
the capacity to develop and deliver performance–based
solutions
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Team Development and Leadership
– helping managers facilitate team effectiveness
through communication, empowerment, articulation
of clear goals, problem solving, and consensus building
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MS Office – helping employees
create and manage business documents, presentations,
spreadsheets, emails and contacts, and simple to
complex databases
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Leadership Development :
The ability to influence and support people
at all levels of the organization is crucial in sustaining
movement towards a shared vision and achieving business
results. PPI offers a variety of solutions designed
to help employees assess, plan for, and develop skills
to lead and manage. These solutions include:
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Leadership Development – provide planned,
customized and/or off-the-shelf models that help
employees build relationships and influence constituents |
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Executive Coaching - work with leaders to develop
clarity of purpose and focus on actions for accomplishing
a new way of leading others |
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Multi Raters and Psychometric Instruments –
administer tools that assess personal, interpersonal,
occupational, and organizational preferences and
interests |
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360 Assessments – administer 360/Multi-Raters
that facilitate a well-rounded set of perspectives
on an employee's performance and interpersonal
skills - from peers, managers, direct reports,
and others, resulting in individualized development
activities |
Organizational
Development Consulting (OD Consulting):
Our systems approach for enhancing organizational
effectiveness allows our clients to simultaneously
address human performance, organizational culture,
structure, and change. Our OD and Consulting solutions
include:
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Competency Modeling – use various methodologies
to identify core and specific job competencies
needed for current and future organizational success |
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Succession Planning and Management- utilize a
systematic approach to develop successors for
leadership and other key positions |
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Assimilation Planning – develop solutions
to help acclimate employees to your organization,
business unit, or team |
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Performance Management – design and deploy
tools that facilitate an ongoing collaborative
process allowing managers to set and align employee
performance with organizational goals and objectives,
and measure and evaluate performance outcomes |
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Change Management - develop systems and processes
for managing the effective implementation of organizational
change |
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Facilitation Services – Provide guided structure
to group or team activities to (1) generate and
organize information (2) rank and evaluate recommendations
and solutions, and (3) build consensus and team
effectiveness |
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Organizational Culture Assessment – assess
the dominant patterns of beliefs, values, rituals,
and behaviors that are present in an organization
and determine the impact on organizational effectiveness |
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Team Development – facilitate the development
of a team environment that encourages open communication,
collaboration, trust, conflict management, innovation,
and problem solving |
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Customer Service Checkup – assess organizational
systems to uncover root causes of internal and
external customer service roadblocks |
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Process Analysis and Redesign (PAR) – Utilize
systematic approach to select, analyze, measure,
improve, and evaluate business processes |
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